Pelatihan Assertive Communication
Program Objectives
By the end of the training, participants should be able to:
* Know about personal communication style, its assertiveness and passivity;
* Diagnose communication problem;
* Identify the areas to improve;
* Understand the benefit of assertive communication;
* Distinguish weakness and consequences for not applying assertive communication;
* Learn the roles of feelings;
* Discover techniques to discuss an issue assertively; obtain practical understanding to improve communication assertively.
Program Content/ materi
* Discuss assertive communication techniques
+ Understand the difference of passive, assertive, and aggressive behaviors
+ Understand the roles of proactive and reactive communication
+ Learn about assertive communication, benefit and its limitation
+ Diagnose the weakness and strength of typical communication
+ Identify weakness areas and provide practical tips
+ Increase awareness of communication problem
* Improve communication by involving feelings
+ Difference between feelings and emotion
+ Understand the roles of feelings in communication
+ Learn how to express feelings in the right place
+ Apply techniques to express feelings: I message, You message
+ Manage feelings in communication
* Implement full cycle of Assertive Communication techniques
+ Understand importance of the full cycle
+ Learn about highlight vs downlight
+ Learn about fact vs interpretation
+ Manage expectation and understand an alternative methods
+ Simulation and exercise to superior, subordinates and colleagues
* Build action plan
+ Set action plan and performance milestones for your target
+ Learn practical tips
Learning Methodology
* Theory and case studies
* Exercise and sharing in the group
* Role play: provide situations for which the participants can clarify the goal and identify ways to reach the goal
* Fill-in learning journal
* Action plan
* Monitor on action plan for 3 months, that is, 1 time per month through email
Recommended Participants/peserta
* Individuals who are interested to improve their communication with their supervisors, colleagues and subordinates;
* Individuals who concern with good communication within their office to improve their teamwork;
* Individuals who are focused to improve their area of communication in order to improve their career.
Jadwal Pelatihan bandung-training.com tahun 2021:
Batch 1 : 24 – 26 Januari 2023
Batch 2 : 20 – 23 Maret 2023
Batch 3 : 15 – 17 Mei 2023
Batch 4 : 17 – 19 Juli 2023
Batch 5 : 25 – 27 September 2023
Batch 6 : 7 – 9 November 2023
Catatan : Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta
Lokasi Pelatihan di Bandung :
- Yogyakarta, Hotel Dafam Malioboro
- Jakarta, Hotel Amaris Tendean
- Bandung, Hotel Golden Flower
- Bali, Hotel Ibis Kuta
- Surabaya, Hotel Amaris(6.00.000 IDR / participant)
- Lombok, Hotel Jayakarta
Investasi Pelatihan tahun 2019 ini :
- Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.
- Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.
Fasilitas Training di Bandung :
- FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara/Stasiun/Terminal)
- FREE Akomodasi Peserta ke tempat pelatihan .
- Module / Handout
- FREE Flashdisk
- Sertifikat
- FREE Bag or bagpackers (Tas Training)
- Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
- 2xCoffe Break & 1 Lunch, Dinner
- FREE Souvenir Exclusive
- Training room full AC and Multimedia
