Pelatihan Managing People For Excellent Performance

Pelatihan Pengelolaan Orang-orang Untuk Performa yang Baik

Seminar/Training Description Training Managing People For Excellent Performance

Achieving Goals and Objectives through other people is the key to successful management. To reach this goal, Managers and Supervisors must be able to motivate, coach and lead their subordinates, boost team morale, resolve team conflicts and to provide a supportive environment.

At this intensive two-day training, you will have a better understanding of yourself and the dynamics involved in interpersonal working relationship. You will learn and practice the skills that can increase your personal effectiveness as a Manager or Supervisor and leading the team to achieve excellent performance. The delivery of this training will be in Bahasa Indonesia

Objectives Training Managing People For Excellent Performance

At the completion of this program, the participants will :

1. understand the role and benefit of a good teamwork in a company
2. increase their understanding of how to manage people effectively
3. understand to translate the company’s vision, mission and values into action
4. understand to use leadership strategies to increase the productivity of their team and subordinates
5. develop specific skills that will help them match their leadership style to the needs of their team and subordinates and demand of any situation
6. learn how to develop and apply coaching, mentoring, counseling and feedback approaches
7. understand how to manage conflict in the workplace

Who Should Attend Training Managing People For Excellent Performance

Managers, Assistant Managers and Supervisors

Outline Training Managing People For Excellent Performance

1. Introduction and Background
2. Training objectives
3. Expectation of participants
4. Introduction to managing people
5. Translating Into Action
6. Company’s vision and mission
7. Company’s core values
8. Applying them to company’s code of ethics
9. Service Excellence Paradigm
   1. Service characteristics
   2. Consumer behavior in service industry
   3. Service providing quality
   4. Build customer relationship
   5. Service excellence techniques
10. Effective Leadership
    1. The roles and traits of leaders
    2. The behavior of leaders
    3. Effective and ineffective leaders
    4. Leadership functions and styles
    5. The leadership grid
    6. Situational leadership model
    7. Communications skill in improving the subordinates’ performance
11. Interpersonal Effectiveness
    1. Creating effective teams
    2. Delegation and empowerment
    3. Encouraging innovation and creativity
    4. Focus on results through people
    5. Individuals have different personalities
12. Motivating factors and the Role of Manager and Supervisor
    1. Role and Function
    2. Transactional analysis
    3. Understanding some motivating factors
    4. Inspiring others to work perfectly
13. Stimulating Improved Performance
    1. What is performance management
    2. Setting the targets
    3. Rewarding performance
    4. Poor performance
    5. Managing individual performance
    6. Ethics of managing performance
14. Techniques for Coaching
    1. Definition and benefit of Coaching
    2. When to do it
    3. Giving and receiving feedback
    4. Handling the difficult employees
    5. Managing conflict
15. Closing : summary and conclusion

Speaker Training Managing People For Excellent Performance

Twela Gunawan, SE., MM

Twela is a Professional Trainer who has extensive teaching and training experience in several large companies. He has conducted Public and In-house trainings with excellent results since 1990. A graduate of the Faculty of Economics University of Indonesia, and has attended various management trainings in Indonesia, Japan, Hong Kong, Singapore, Thailand, Philippines and Australia. He has about 20 years of working experience in some big National and Multi National Companies as General Manager, and also as a Professional Staff to Lembaga PPM. He is currently Director a Management Consulting, while teaching at the Master of Management Program at some prominent universities in Jakarta.

Jadwal Pelatihan bandung-training.com tahun 2021:

Batch 1 : 24 – 26 Januari 2023

Batch 2 : 20 – 23 Maret 2023

Batch 3 : 15 – 17 Mei 2023

Batch 4 : 17 – 19 Juli 2023

Batch 5 : 25 – 27 September 2023

Batch 6 : 7 – 9 November 2023

Catatan : Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta

Lokasi Pelatihan di Bandung :

• Yogyakarta, Hotel Dafam Malioboro
• Jakarta, Hotel Amaris Tendean
• Bandung, Hotel Golden Flower
• Bali, Hotel Ibis Kuta
• Surabaya, Hotel Amaris(6.00.000 IDR / participant)
• Lombok, Hotel Jayakarta

Investasi Pelatihan tahun 2019 ini :

• Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.
• Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas Training di Bandung :

1. FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara/Stasiun/Terminal)
2. FREE Akomodasi Peserta ke tempat pelatihan .
3. Module / Handout
4. FREE Flashdisk
5. Sertifikat
6. FREE Bag or bagpackers (Tas Training)
7. Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
8. 2xCoffe Break & 1 Lunch, Dinner
9. FREE Souvenir Exclusive
10. Training room full AC and Multimedia